cliente quiere restaurar como de fa

cliente quiere restaurar como de fabrica
y no puede porque le sale el error 3194
se verifica que tiene el buscar mi iphone activado
se le guia por icloud.com para desactivar esta opcion
iPhone no se apaga de ninguna forma ni con los los dos botones, nada.
al final consigue desactivar directamente del iPhone
al restaurar le sale el error Oxe 800065
se le envia el articulo para que lo sigs o que vuelva a llamar :https://support.apple.com/es-es/HT203355

Advisor Nex:
verificar si el problema se resuelve o ayudar a restaurar gracias

Resultados (Inglês) 1:

customer wants to restore to factoryand you can't because get you the 3194 errorverifies that you have to search my activated iphoneare you guide by icloud.com to deactivate this optioniPhone will not turn off in any way nor with the the two buttons, nothing.at the end it gets directly disable iPhonerestoring the Oxe 800065 error comes outare you sends the article to the sigs or you re calling: https://support.apple.com/es-es/HT203355Advisor Nex:Verify if the issue is resolved or help restore thanks

Resultados (Inglês) 2:

customer wants to restore as factory
and can not because you get the error 3194
verified that the search has activated my iphone
it is guided by icloud.com to disable this option
iPhone does not go off in any form or with two buttons, nothing .
the end get off directly from the iPhone
to restore it leaves the mistake 800,065 Oxe
is sent the article to the sigs or to call back: https: //support.apple.com/es-es/HT203355 Advisor Nex: check if the problem is resolved or help restore thanks