- cliente dice que cuando esta en l

- cliente dice que cuando esta en llamada no escucha
- tampoco escucha los video que reproduce
- solo consigue hablar con el alta voz
- se le envió un diagnostico
- no muestra nada de errado
- se l dice para hacer copia de seguridad
- y restaurar como de fabrica
- se le envia el articulo HT203977 - HT201252


Advisor Nex:

ayudar cliente ver si las fotos y contactos están en iCloud
y ayudar a restaurar

Resultados (Inglês) 1:

-customer says that when this call does not listen -nor listen to the video that plays-only get to talk to the loud voice-sent you a diagnostic-shows nothing's wrong-is he says to make backup - and restore to factory-will you send the article HT203977 - HT201252 Advisor Nex:help client to see if the pictures and contacts are in iCloud and help restore

Resultados (Inglês) 2:

- Customer says when in call does not listen
- not listening to the video that plays
- only get to speak to the loud
- was sent a diagnosis
- does not show anything wrong
- is l said to make backup
- and restore as factory
- will send the article HT203977 - HT201252 Advisor Nex: help customer to see if the photos and contacts are in iCloud and help restore