cliente dice que de repente la pant

cliente dice que de repente la pantalla no responde
se le dice para reiniciar con los
problema continua
se le pide par arestuar como de fabrica para aislar el problema para hardware
lciente me corta la llamada
porque no quiere restuara quiere que se lo cambie
se le dice para dirigirse al punto de venta
cliente no quiere
se le envia el articulo

HT201252 — (Restaurar dispositivo como de Fabrica ).

 — https://support.apple.com/es-es/HT203977 como hacer copia de seguridad

Resultados (Inglês) 1:

customer says that suddenly the screen does not respondyou're told to reboot with the continuous problemyou are asked to arestuar and manufactures to isolate the problem for hardware lciente short I call because it does not want dimio you want to change it is you're told to go to the point of salecustomer does not want to will you send the article HT201252 - (restore device of manufactures).  https://support.apple.com/es-es/HT203977 how to do backup

Resultados (Inglês) 2:

customer says suddenly the screen does not respond
is told to restart the
problem persists
is asked pair Arestui as factory to isolate the problem to hardware
lciente my call
because he will not want restuarant you change it
is told to go to the POS
client does not want to
send him the article HT201252 - (restore device as Factory).  - https://support.apple.com/es-es/HT203977 as backup

Resultados (Inglês) 3:

客户说，突然屏幕没有反应他说，重新启动的连续问题当被要求对工厂arestuar硬件隔离问题把我的电话lciente因为他不想restuara想要改变他说，前往销售点客户不想他把文章ht201252（恢复工厂设备等）。https：／／- support.apple.com /是/ ht203977作为备份