customer says that suddenly the screen does not respondyou're told to reboot with the continuous problemyou are asked to arestuar and manufactures to isolate the problem for hardware lciente short I call poruqe unwilling dimio wants to change it is you're told to go to the point of salecustomer does not want to will you send the article HT201252 - (restore device of manufactures). https://support.apple.com/es-es/HT203977
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