- iPhone no carga - tiene el conector estropeado - no funciona el alta voz - cliente dice que no tiene daños físicos - cliente tiene Apple Care - cliente quiere servicio express
-iPhone not charging-has the broken connector-does not work the high voice-customer says that it has no physical damage -client has Apple Care-client wants service express
- IPhone no charge - has damaged connector - does not work aloud - customer says no physical damage - customer is Apple Care - customer wants express service