What is Answers in Motion? Tue, 16 Aug 2016 09:09:38 GMT
Answers in Motion (AiM) is a space where you can collaborate with other AppleCare Advisors. AiM provides you the latest information, issues, and solutions. The unique interface gathers content, issues, and resolutions from Advisors. Collaboration in AiM guarantees dynamic ranking of content for easy access. These are some of the many helpful ways you can use AiM:
Ask questions and get answers from other Advisors and Senior Specialists.
Get resolutions to common issues.
Quickly locate resources and curated, validated content.
Up-vote issues you encounter.
Help avoid unnecessary escalations to Tier 2.
Share your own experiences and help your colleagues.