Primera hable con un asesor llamado

Primera hable con un asesor llamado Alejandro que si que me ajudo bastante y me hizo un abono de las pel·lículas que no se descargaron. Pedi que me pusieran otra vez con el, pero no hubo forma. Ines me hizo esperar muchisimo, no soluciono mi problema y al final me canse( despues de 1 hora al telefono) y le dije que lo dejara correr, que cuando pueda ya me pasare por la tienda de Plaza Cataluña y hablare con un asesor que seguro que resuelve mi problema. Las peliculas en alquiler no se me descargan. Ahora no puedo ir a la tienda porque tengo una lesion en el pie, pero en cuanto pueda pedire hora. Otra vez lo hice asi y me atendieron estupendamente. En mi caso no recomiendo a Ines para nada. Reconozco que yo me impaciente, pero ella tampoco me ayudo cuando pedi que me ayudara en los pasos a seguir, pues yo no sabia como hacerlo. Me mandasteis un mail para que siguiera los pasos, pero yo solo pedia que opcion tenia que tomar, ella solo repetia que siguiera los pasos, yo le pedia que por favor me dijera solamente que opcion tomar. Al ver que no me escuchaba y no arreglaria nada y que todo resultaba inútil fue cuando decidí finalizar la llamada. Volvio a llamar dos veces pero le dije que lo dejara correr, que ya me pasaria por la tienda. Esto mas o menos fue lo que paso. El soporte tecnico por telefono funciona estupendamente en otras ocasiones que lo he necesitado, por lo que os doy las gracias

Resultados (Inglês) 1:

First talk to an adviser named Alejandro Yes that me ajudo enough and made me a credit of the pel·liculas that were not downloaded. Pedi to me again with the, but there was no way. Ines made me wait a lot, I don't fix my problem and at the end I get tired (after 1 hour on the phone) and I told her to let him run, when you can already I go by the store of Plaça Catalunya and speak with an advisor that is sure that solves my problem. Films for rent are not I downloaded. Now I cannot go to the store because I have a lesion on the foot, but as soon as can ask time. Again did so and I was treated wonderfully. In my case I do not recommend to Ines for nothing. I acknowledge that I me impatient, but she also helped me when asked which help me in the steps to follow, as I did not know as doing so. I sent an email to make further steps, but I pedia that option I had to take, she only bye that followed the steps, I just you pedia please tell me only option to take. To see that I was not listening and not would anything and everything was futile was when I decided to end the call. Returned to call twice but told him to let him run, that I would pass by the store. This was more or less what happened. Technical support by phone works great on other occasions that I've needed it, so I thank you

Resultados (Inglês) 2:

First talk to a counselor named Alexander that if I ajudo enough and I made a payment of not downloaded film center. Pedi to put me again with, but there was no way. Ines made me expect a lot, I did not solve my problem and finally I get tired (after 1 hour on the phone) and told him to let it go, when to me and passeth shop Plaza Catalunya and speak with an advisor insurance it solves my problem. Rent movies not discharged me. Now I can not go to the store because I have a foot injury, but as time can'll ask. Again I did well and looked after me brilliantly. In my case Ines not recommend at all. I recognize that I impatient, but she also helped me when I requested help in the steps because I did not know how. You sent me an e-mail to follow the steps, but I only asked that option had to take, she just kept repeating that follow the steps, I asked him to please tell me just take that option. When she did not hear me and would not fix anything and that everything was useless was when I decided to end the call. I called back twice but I told him to let it go, and I would pass by the store. This was more or less what happened. The technical support by phone works great on other occasions I've needed, so I thank you

Resultados (Inglês) 3:

First talk with a counselor named Alexander if I ajudo enough and I made a payment of pel·lículas not downloaded. I asked them again, but there was no way. She made me wait a lot, not solved my problem and in the end I got tired (after 1 hour by telephone) and told him to stop running, when I pass by the shop to Plaza Catalunya and speak with a counselor who helps me solve my problem. The Movies for rent I downloaded. Now I can"t go to the store because I have a foot Injury, but as soon as I can get. Again I did well and we were fine. In my case I do not recommend to Ines for nothing. I admit that I impatient, but she helped me when I asked You to help me in the next steps, I Don"t know how to do it. You sent me an e-mail to continue the steps, but I only asked that option had to drink, she only repeated to continue the steps, I asked him to please tell me just what choices to make. To see that they listened to me and not do anything and everything was useless when it was decided to end the call. Called back twice but I told him to stop running, I would pass by the shop. This was more or less what happened. The technical support by phone works great on other occasions that I needed, so I thank you