cst continua con el problema, se gu

cst continua con el problema, se guía al cst en realizar pruebas en modo seguro colocando el modo reposo, se confirma que no se presenta el problema
se le explica al cst que debe confirmar con mas tiempo en modo seguro y que si no ocurre el problema se debe identificar la aplicación que este generando el mismo
si se presenta el problema en modo seguro se le indica que debe realizar copia de serenidad y reinstalar el OS

Resultados (Inglês) 1:

continuous CST with the problem, is guided to the cst in carrying out tests in safe mode by placing the sleep mode, it is confirmed that the problem does not ariseWe explain to the cst that you must confirm with more time in safe mode and that if the problem does not identify the application that is generating the sameIf you have the problem in safe mode is indicated to make copy of serenity and reinstall the OS

Resultados (Inglês) 2:

cst continues with the problem, is guided to cst in testing in safe mode by setting the idle mode, it is confirmed that the problem does not occur
it is explained to cst it must be confirmed with longer safe mode and if the problem does not occur it should identify the application that is generating the same
if the problem occurs in safe mode it prompts you to back serenity and reinstall the OS

Resultados (Inglês) 3:

CST continues with the problem, guide the CST in Testing in safe mode, Sleep Mode, confirms that there is no problemHe explains that the CST should confirm with more time in safe mode, and if the problem is not that this should identify the application Generating the sameIf the problem is in safe mode is indicated for You Make copies of serenity and reinstall os