customer says that when listening to the radio or video sound sounds distorted will you send a diagnosisDiagnostics does not show nothing's wrong with the iPhone iPhone out of the first year warranty with appleIt explains the reason Customer agrees - https://support.apple.com/es-es/HT201252 - (restore device of manufactures). - https://support.apple.com/es-es/HT203977 - —(Hacer Copia de Seguridad). - https://support.apple.com/kb/DL1614?locale=es_ES to install iTunes on windows XP
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