- cst indica que va a ir a un agent

- cst indica que va a ir a un agente autorizado
- se le dan las opciones y cst comenta que volverá a llamar
- cst rechaza la cita en tienda
- cst va a revisar si el seguro le cubre la reparación

Resultados (Inglês) 1:

-cst indicates that he is going to an authorized agent-given the options and cst says that he will return to call -cst rejects the appointment in store -cst is going to check if the insurance covers you repair

Resultados (Inglês) 2:

- Cst indicates that it will go to an authorized agent
- are given the options and cst says redialed
- cst rejects the appointment Store
- cst will check whether the insurance covers repair

Resultados (Inglês) 3:

- CST suggests that will go to an authorized Agent- Give You Options and CST says he"ll call back- CST rejects the appointment in Store- CST will check if the insurance covers the repair