cliente dice que le sale un mensaje

cliente dice que le sale un mensaje de apagar o cancelar
es como si el botón de encender y apagar estuviera siempre activandose
se le envia un diagnostigo
diagnostico muestra que tiene que actualizar
cliente acpeta
y se le pide para hacer copia de seguridad antes
si el porblema continua volver a llamar

Advisor Nex:
si problema sigue restaura como de fabrica gracias

Resultados (Inglês) 1:

customer says get you a message turn off or cancelIt is as if the button power on and off were always recoverswill you send a diagnostigoDiagnostics shows that has to be updatedcustomer acpeta prompting you to make backup beforeIf the porblem continues to call backAdvisor Nex:If problem still restores and manufactures thanks

Resultados (Inglês) 2:

client says he leaves a message to turn off or cancel
is as if the button on and off was always activated
will send an diagnostigo
diagnosis shows that you have to update
acpeta client
and asked for backup before
if the continuous porblema call back Advisor Nex: if the problem continues restored as factory thanks

Resultados (Inglês) 3:

Client says he has a message to shut down or cancelIt is as if the button is always switched on and offSends a diagnostigoDiagnosis shows that UpdateCustomer acpetaAnd You are asked to make backup beforeIf the problem continues to call backAdvisor: NEXIf the problem continues as you Restore Factory