-no puede actualizar aplicaciones-

-no puede actualizar aplicaciones
- se le pide para cerrar sección en iTunes store y app store
- tiene wi-fi
- se le pide para restaurar ajustes
- llamada se corta
- cliente vuelve a llamar

Advisor Nex:

verificar si el problema se resuelve
o seguir dando soporte

Resultados (Inglês) 1:

-cannot update apps-you are asked to close section of iTunes store and app store-has wi-fi-you are asked to restore settings-call is cut-customer returns to ringAdvisor Nex:check if the problem is resolved or continue giving support

Resultados (Inglês) 2:

-not you can update applications
- is asked to close section in iTunes store and app store
- has wi-fi
- prompted to restore settings
- you call cut
- client recalls Advisor Nex: check if the problem is resolved or continue supporting

Resultados (Inglês) 3:

不可升级的应用程序-请关闭部分在iTunes和App Store它有Wi-Fi他呼吁恢复调整电话被切断客户回电话NEX：顾问验证是否解决问题或继续提供支持