- cliente tiene pantalla rota - quiere saber precios - se le ofrecen los servicios y los precios - se le pregunta si tiene seguro - seguro no cubre - cliente va pensar y vuelve a llamar
-client has broken screen-want to know prices-provide the services and prices-asked if you have insurance-insurance does not cover -customer will think and recall
- Client has broken screen - want to know prices - you are offered services and prices - are asked if you have insurance - insurance does not cover - customer will think and recalls