quiere restaurar copia que tienes e

quiere restaurar copia que tienes en iTunes
iTunes no le reconoce el iphone
se intento verificar el sitema operativo de el
ordeandor y de iTunes
se verifica que la aplicacion de iTunes esta obsoleta 12.1.1
se le pide para actualizar itunes y volver a llamar

Advisor Nex:

si el probelma continua
ayudar cliente a restaurar copia de iTunes

Resultados (Inglês) 1:

you want to restore in iTunes iTunes does not recognize the iphonewill try to check the operating system of the computer and iTunes verifies that the application from iTunes this obsolete 12.1.1you are asked to update itunes and to call backAdvisor Nex:If the problem continueshelp client to restore backup of iTunes

Resultados (Inglês) 2:

You copy that you want to restore in iTunes
iTunes does not recognize the iphone
was attempted to verify the operating sitema from the
iTunes ordeandor and
verified that the application of this outdated iTunes 12.1.1
is asked to update itunes and recall Advisor Nex: if the continuous Probelma help restore customer copy of iTunes

Resultados (Inglês) 3:

You want to restore In iTunes backupITunes does not recognize the iPhoneAttempts to verify the operating system of theComputer and iTunesIt is verified that the application iTunes is obsolete 12.1.1You are asked to update iTunes and call backAdvisor: NEXIf the problem ContinuesHelp client to restore iTunes backup