cliente quiere hacer copia de segur

cliente quiere hacer copia de seguridad en itunes y le dice que no puede hacer copia porque debe restaurar iPhone
el iphone no esta en modo de recuperacion
se le pide para hacer copia en iCloud
y restaurar como de fabrica
se verifica que algunos contactos no esta en la nueve
reistablecemos ajustes

Resultados (Inglês) 1:

customer wants to back up on itunes and tells him that he cannot copy because you must restore iPhone the iphone is in recovery modeyou are asked to make copy in iCloud and restore to factoryverified that some contacts is not in the ninereistablecemos settings

Resultados (Inglês) 2:

customer wants to back up in itunes and says he can not back that must restore iPhone
iPhone is not in recovery mode
is asked to back in iCloud
and restore as factory
verified that some contacts not in the nine
reistablecemos settings

Resultados (Inglês) 3:

客户想在iTunes备份和我说你做不到的，因为要恢复备份iPhoneiPhone不处于恢复模式他要求在iCloud备份作为工厂和恢复通过一些联系人不在九reistablecemos调整